Domestic Shipping (within USA)
We offer free shipping in the U.S. on all orders over $35! We typically ship via USPS for small packages and UPS for packages over 3lbs. You may upgrade shipping at checkout.
We ship orders business daily. Our typical shipping schedule is as follows:
- M - F Orders ship same day if ordered before 3pm PT or next day if after 3pm PT
- Saturday - Orders ship same day if ordered before 12 pm PT
- All orders after 12pm PT on Saturday and all Sunday will ship on Monday.
We pack items extremely carefully to ensure they arrive to you in pristine condition.
If your order is below $35, you have the choice of several different shipping services from USPS or UPS, calculated at checkout.
We offer the following shipping services within the US:
- USPS First Class Mail (1-3 business days)
- USPS Priority Mail (1-3 business days)
- USPS Parcel Select Ground (2-8 business days)
- UPS Ground (5-7 days)
*the above are carrier estimated delivery times and we are unable to guarantee shipping time.
Packages shipped via these services are automatically insured for up to $100:
- USPS Priority Mail
- USPS Priority Mail Express
- UPS All Services
Please see description for your item, as some items are automatically insured for the entire item amount. Typically, we insure all items of $500 or more. Please contact us if you would like to require a signature at delivery.
If you have any special shipping requests, please feel free to contact us before you order or immediately after you place your order (we pack things up quickly so please don't delay) at firstname.lastname@example.org or via FB messenger or Instagram DM.
International Shipping (Worldwide outside the USA)
We will lovingly pack and ship your items within 1- 3 business days. We pack items extremely carefully to ensure they arrive to you in pristine condition. You have the choice of several different shipping services from USPS, UPS, or DHL. International shipping can be more complicated, so it can sometimes take an extra day to do the research and paperwork on our end to ship to you. We will contact you if we need to change shipping carriers. For example, DHL will not ship some gemstones. We continue to use them because they are an extremely fast and reliable Worldwide shipper from our experience.
Please remember that the purchaser is responsible for any taxes or duties related to the purchase of items that may be charged to you from your local customs office.
We offer the following international shipping services:
- USPS First Class Package International (6-20 days) temporarily disabled
- USPS Priority Mail International (6-20 days) temporarily disabled
- DHL Express Worldwide
- UPS Worldwide Expedited
- UPS Worldwide Express
- UPS Worldwide Saver
Note on Shipping via USPS: Due to Covid-19 and the lack of commercial flights leaving the US, shipping via USPS can take up to 60 days. We have therefore temporarily disabled the option to use this carrier for international shipments. We know that this shipping option can be the cheapest option for some packages. Please contact us if you would still like to ship via standard mail or would like a price quote and we can accommodate you.
If orders are shipped Internationally via USPS, please note that tracking once the order leaves the US varies by country. Some countries do not provide tracking and have slow delivery times once they reach your home country. Although we have not had any issues with packages arriving at their destination, it can be frustrating to not have visibility into where your package is and there is often little that can be done until your package arrives. It could be worth it to us UPS or DHL for international shipments, as both services include tracking throughout the journey and guarantee delivery (usually within 5-7 days)
Packages shipped via these services are automatically insured:
- USPS Priority Mail International - up to $200
- USPS Priority Mail Express International - up to $200
- UPS All Services - up to $100
Please see description for your item, as some items are automatically insured for the entire item amount. Typically, we insure all items of $500 or more.
If you have any special delivery requests, please feel free to contact us before you order or immediately after you place your order (we pack things up quickly so please don't delay) at email@example.com