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Each of our items are one of a kind. We do not accept returns, as we do not want our items being shipped back and forth and subjected to possible breakage on a return journey. We take great care to provide ample pictures, videos, and dimensions so you know exactly the item you are receiving. We also take great care in packing your items so they arrive to you safely. We want you to love your Luscious Earth Creation Crystals. If there is any problem with your order please contact us immediately via email at