Internation Shipping Update
International Shipping (Worldwide outside the USA)
UPDATE: We have not been experiencing shipping delays via UPS or DHL. However, we have been seeing drastic delays using USPS.
We will lovingly pack and ship your items within 1- 3 business days. We pack items extremely carefully to ensure they arrive to you in pristine condition. You have the choice of several different shipping services from USPS, UPS, or DHL. International shipping can be more complicated, so it can sometimes take an extra day to do the research and paperwork on our end to ship to you. We will contact you if we need to change shipping carriers. For example, DHL will not ship some gemstones. We continue to use them because they are an extremely fast and reliable Worldwide shipper from our experience.
Please remember that the purchaser is responsible for any taxes or duties related to the purchase of items that may be charged to you from your local customs office.
We offer the following international shipping services:
- USPS First Class Package International (6-20 days) temporarily disabled
- USPS Priority Mail International (6-20 days) temporarily disabled
- DHL Express Worldwide
- UPS Worldwide Expedited
- UPS Worldwide Express
- UPS Worldwide Saver
Note on Shipping via USPS: Due to Covid-19 and the lack of commercial flights leaving the US, shipping via USPS can take up to 60 days. We have therefore temporarily disabled the option to use this carrier for international shipments. We know that this shipping option can be the cheapest option for some packages. Please contact us if you would still like to ship via standard mail or would like a price quote and we can accommodate you.
If orders are shipped Internationally via USPS, please note that tracking once the order leaves the US varies by country. Some countries do not provide tracking and have slow delivery times once they reach your home country. Although we have not had any issues with packages arriving at their destination, it can be frustrating to not have visibility into where your package is and there is often little that can be done until your package arrives. It could be worth it to us UPS or DHL for international shipments, as both services include tracking throughout the journey and guarantee delivery (usually within 5-7 days)
Packages shipped via these services are automatically insured:
- USPS Priority Mail International - up to $200
- USPS Priority Mail Express International - up to $200
- UPS All Services - up to $100
Please see description for your item, as some items are automatically insured for the entire item amount. Typically, we insure all items of $500 or more.
If you have any special delivery requests, please feel free to contact us before you order or immediately after you place your order (we pack things up quickly so please don't delay) at firstname.lastname@example.org